If you suspect a bomb:
- Keep others away.
- Do not touch package.
- Call 9.911 immediately.
- See Bomb Threat Sections
If you suspect a biohazard or chemical material:
- Do not touch or smell.
- Keep others away.
- Call 9-911 immediately.
If item is suspicious but threat is unknown:
- Isolate the suspicious item.
- Report the item to your supervisor.
- Attempt to confirm the contents without opening.
- Contact the addressee, if identified.
- Contact the sender, if practical.
- Contact the local police at 585-2113. If they are unable to respond, follow their verbal instructions.
- Notify members of local Emergency Response Team by dialing 9.911.
If you find an opened suspicious package:
- Do not touch the package.
- Report the package to your supervisor.
- Secure the area and do not allow entry.
- Call 9.911 and advise them of the package.
- Any employee who had direct contact with package should wash her/his exposed skin with soap and water.
- Wait for emergency responders to arrive and follow their directions.
- Advise emergency responders information on who was in the area around the time the suspicious package was discovered.
Characteristics of suspicious packages and envelopes:
- Have a powdery substance on the outside.
- Are unexpected or from someone unfamiliar to you.
- Have excessive postage, handwritten or poorly typed addresses, incorrect titles with names, or misspellings of common words.
- Are addressed to someone no longer with your organization or are outdated.
- Have no return address or have ones that cannot be verified as legitimate.
- Are of unusual weight, given their size, or are lopsided or oddly shaped.
- Have an unusual amount of tape, string, or other wrapping material on them.
- Are marked with restrictive endorsements, such as "Fragile" or "Personal" and "Confidential" or "Rush-Do-Not-Delay."
- Have strange odors or stains.
- Appear to contain electrical wire or tin foil.
- Addresses not consistent with postmarks.
For Suspicious Packages Dial: 9.911